202019Nov

Aetna Coverage with Dr. Mullins and Kachina Family Practice

Patients of Dr. Janet Mullins with Aetna coverage may have received notice from Aetna that Dr. Mullins will no longer accept Aetna insurance effective Dec 31, 2019. This is because Dr. Mullins is retiring from family medicine at the end of the year. Kachina Family Practice will continue to accept Aetna insurance from all current…

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172019Oct

Dr. Janet Mullins Announces Retirement

We are sad to announce that Janet Mullins, MD has decided to retire at the end of 2019. Her service as a family doctor has spanned 35 years in New Mexico and Arizona, touching the lives of thousands of patients. She founded Kachina Family Practice in Ahwatukee in 1996 with a goal of providing high…

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182019Sep

2019 Flu Shots Available

We are pleased to announce the arrival of our flu shots. Flu vaccines are available during walk-in flu shot hours and also during routine office appointments. WALK-IN FLU SHOT HOURS o Monday: 10 AM – 3 PM o Tuesday: 1 PM – 6 PM o Wednesday: 8 AM – 5 PM o Thursday: 10 AM…

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82019Aug

New Patient Portal

We are excited to announce a new patient portal launching this weekend. Updox will replace our existing WebView patient portal. Our new portal will launch over the coming weekend, Aug 10-11. Information and messages from WebView accounts will be transferred to the new portal. When it is live all of our current WebView users will…

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82019May

New! Online Billpay Option

We are pleased to announce that we have added an online bill payment option for our patients. We hope you will enjoy the ease and convenience of this new option. You can access the payment portal via our website by clicking on the Pay My Bill Online button in the upper right corner of the page. On…

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282018Jun

New Extended Lab Hours

The Sonora Quest lab located within our office has added staff and extended their hours of operation. The new lab hours are Monday – Friday 7am – 5pm. No appointments are necessary or available for lab work, it is first come first serve. When you enter our lobby, a sign in sheet for the lab…

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282018Mar

CIGNA: Kachina Providers Still in Network

Dear Kachina Patients, It has come to our attention that some of our patients are receiving letters from CIGNA stating that their provider at Kachina Family Practice is no longer in the CIGNA provider network. This information is incorrect, and is due to a clerical error in CIGNA’s records. You may disregard the letter. CIGNA…

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282018Mar

New Test Results Communication System

Dear Kachina Patients, We are pleased to announce that we are upgrading our phone-based test results communication system. This will affect you if you are currently receiving your test results via telephone. Similar to the previous message system, you will receive a message (via a text or phone call) when results are available. The message…

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132017Sep

New Appointment Reminder System

Dear Kachina Patients, We are excited to announce that we are implementing a new appointment reminder system. Each reminder will include the appointment date and time, and the provider. You can choose to receive appointment reminders via text, voice call, and/or email, and can confirm your appointment by responding to the reminder. We will ask…

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122017Sep

Diabetes Quality Care Award

Dr. Mullins and Dr. Fischbeck were both recognized for excellent diabetes care by the National Committee for Quality Assurance (NCQA): -Recognition for Delivery of Quality Diabetes Care (August 2013 – August 2016)

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